If you are on eBay you will be familiar with how it works and what to expect. If you have not used it before, you may find it a bit hard to set up at first but then it will just get easier as time goes by. If you have any queries though, all you need to do is contact eBay support for any advice you need. The people at the other end of the phone are really helpful and will not let you off the phone without sorting out the problem or question you are telling them about. I myself have never had any reason to complain about anything on eBay, just rang them for some advice which i found very useful. If you are thinking of setting up an account, you should go to the home page and it will literally talk you through what to do and how to set up an account of your own. I know so many people who talk about what they have sold or bought on there.